The Landmark Homeowner Center is here to help. We are available Monday to Friday from 8:30 a.m. until 5 p.m. (except holidays), with appointments available until 4 p.m. We can be reached at 604-620-1677 extension 6 or email us firstname.lastname@example.org one of our customer Care team members will attend to your needs. If this is an after-hours emergency, please contact your building’s Strat Property Manager for assistance.
Macdonald Commercial Real Estate Services Ltd.
1827 West 5th Avenue
Canada V6J 1P5
Ph: (604) 736-5611
Fax: (604) 736-7976
24/7 Service Phone: 604-736-5611
Monday to Friday: 9:00 a.m. to 5:00 p.m.
Saturday, Sunday, and Statutory Holidays – CLOSED
Some examples of emergency requests include but are not limited to loss of water to any plumbing fixture, water leaks, total loss of electricity and water ingress from a ceiling or adjoining exterior wall.
During the Warranty period, we recommend that you do not undertake repair work without contacting us first to assess the problem and take corrective measures. Completing a repair without our assessment will void your warranty coverage.
The Developer is not responsible for the reimbursement of emergency repairs conducted or arranged by the Homeowner.